Tufts University

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Tipsheets & Documentation

Communication Tools

Outlook 2010 Manual, Outlook Web App (OWA) Manual, Outlook 2011 for Mac Manual, Faculty & Staff Voicemail (Unified Messaging) Tip Sheet, Proofpoint User Guide, Elist Tip Sheet, Elist Manual

Office 2010 (Windows)

Word 2010: Word 2010 Basics Manual,  Doing More with Word 2010: Mail Merging Manual,  Doing More with Word 2010: Reviewing and Editing Documents Electronically Manual
Excel 2010: Excel 2010 Basics Manual,  Excel 2010: Filters and Functions Manual,  Doing More with Excel 2010: Charts and PivotTables Manual
PowerPoint 2010: PowerPoint 2010 Basics Manual,  PowerPoint 2010: Presentations that Pop! Manual
Access 2010: Access 2010 Basics Manual,  Access 2010: Creating Queries and Reports Manual,  Doing More with Access 2010: Data Entry and Protection Manual
Outlook 2010: Outlook 2010 Manual, Outlook Web App (OWA) Manual
Upgrading to Office 2010: Upgrading to Office 2010 Manual
Office 2010 Training Videos

Office 2011 (Mac)

Getting Started in Word 2011, Getting Started in Excel 2011, Getting Started in PowerPoint 2011, Outlook 2011

Web

Introduction to Spark Wikis Manual, HTML and Wiki Markup Tip Sheet, Tufts VPN Tip Sheet

Network

Tufts Guest Wireless Tip Sheet, Network Registration Tip Sheet, Admin Network Registration Tip Sheet

Network Storage

Using a Snapshot to Restore Files or Folders from Network Drives (Windows), Using a Snapshot to Restore Files or Folders from Network Drives (Mac), Connecting to Network Drives on a Mac Tip Sheet

TTS Change Management

Tech Connect (ITSM) - Change Management

Remote Collaboration Tools

Cisco TelePresence Jabber - Top Tips (Windows), Cisco TelePresence Jabber - Top Tips (Mac), Cisco TelePresence Jabber for the iPad, Tufts Room-based Videoconferencing Tip Sheet, AdobeConnect Meeting Participant Guide, AdobeConnect Tip Sheet

Other

Using the TechConnect Service Desk, Konica Printer Tip Sheet, Tufts University Learning Center Tip Sheet, Windows 7 Manual, Conflict of Interest Tip Sheet, MS Speech Recognition Tip Sheet, Changing Your Tufts Password Across Multiple Devices Tip Sheet